全球云呼叫中心:
持续惊人的客户体验

5 .企业选择

Five9 provides global enterprises a path to digital transformation in today’s fast-paced consumer centric world. 现在, enterprises can deliver seamless and personalized experience to their customers, 不管客户在哪里, 语言, 或设备. 代理 can operate anywhere and with the Five9 cloud contact center solution they have everything they need to deliver an amazing customer experience.

Five9 allows multinational enterprises like yours to rise above the limitations of legacy contact center infrastructure. 一个现代的微服务架构, our global omnichannel cloud contact center solution is a future-proof service that meets today’s customer expectations. 开放式模块化架构, has the scalability and resiliency to meet the needs of the largest organizations in the world.

Five9是增长最快的云呼叫中心供应商之一, ranked by Gartner as a leader in 联系 Center as a Service (CCaaS) and noted as “highest in ability to execute” of all current vendors. We process more than 3 billion interactions annually for more than 2,000 customers; it’s no wonder why so many Fortune 1,000家公司相信Five9可以满足他们呼叫中心的需求.

神奇的客户体验

让您的客户通过电话联系到代理, 网络, 闲谈,聊天, 电子邮件, mobile apps or social media and maintain a unified view of the customer’s journey across all touchpoints.

全球的声音

Deploy a truly worldwide contact center operation with in-region voice capabilities that optimizes your global agent resources with the highest quality and most effective solution.

端到端解决方案

Serve your customers with a seamlessly integrated solution that fully leverages and complements CRM, UC和WFO系统提供端到端云客户体验.

快速创新

在现代架构中利用所有这些功能, built to evolve at the rapid innovation pace required for your customers in today’s digital world.

全球企业联络中心

全球

Five9 Summer Release 2017 enables companies to provide consistently amazing customer experiences with a global omnichannel solution that provides a holistic view of their customers’ journeys across all touchpoints. 企业s with globally distributed contact center operations can easily route their customer voice calls to the right agent, 世界上任何地方, 与区域语音连接,确保最高质量. 全球的声音 extends Five9 voice capabilities to all parts of the globe; enabling enterprises to provide delay free service with carrier-grade voice quality and reliability.

灵活的

Five9 is built for the modern enterprise with a modern microservices based architecture that keeps up with the rapidly changing customer communication preferences. With prebuilt integrations to the top CRMs and a open architecture, the Five9 solution fits into your operations to deliver amazing customer experiences consistently and globally.

可靠的

Five9 leverages a “best-carrier” option to handle your calls with clarity and shift call traffic to functional lines if carrier-specific outages occur. Five9 also offers redundant data centers geographically distributed with rapid fail-over capabilities to mitigate service disruptions and provide maximum up-time.

安全

fi9采用了高级加密技术, 入侵检测, 防火墙, and a vulnerability management system to protect your voice traffic and data. 欲了解更多信息,请访问 http://m.matyldaprojekt.com/trust

5e9继续满足我在呼叫中心的需求. Their innovation and focus on the customer makes it an easy decision for us to be a Five9 customer for a long time
安妮·艾特
OnDeck呼叫中心运营经理
全球语音数据表

Datasheet(数据表)5 page - five

Five9 全球的声音 makes it easier and more desirable than ever for enterprises to move their contact center infrastructure to the cloud. Use it to deliver amazing customer experiences 世界上任何地方 with carrier grade voice quality.

获取数据表
全球语音数据表

得到更多的信息 & 定价

Access all the contact center resources, such as demos, technical reports, data sheets, etc..

所有字段都是必需的.

博天堂918官网

Our customers consistently tell us that the speed and ease of our deployments make us stand out from the competition. Your contact center can be up and running in days, not months, and you can easily scale as needed.

容易

Unlike complex on-premise contact centers, Five9 was created with the business user in mind. 它很容易使用,即使是非技术人员也可以做出改变, and intuitive enough that little-to-no training is required for your agents and supervisors.

负担得起adfads

Our subscription model allows you to pay only for the agents you need, 当你需要他们的时候, 每月一次. You no longer have to overbuy to accommodate for predictive maximum capacity or seasonal peaks.

安全

five - 9架构设计了防火墙, 入侵预防, 还有一个漏洞管理系统来保护你的数据. five - 9云安全办公室保护博天堂918网址的基础设施, 应用程序, 以及针对入侵和意外事件的行动.

可靠的

Five9 successfully processes over 3 billion customer interactions a year for over 2,100 customers. 减少服务中断和最大化正常运行时间, we offer redundant global data centers geographically dispersed with failover capability.

Based on our extensive analysis, we found Five9 to be the best value.
Chittaranjan德赛
西门子添加

调用 1-800-553-8159 的更多信息

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